Patient Information
Information & Resources for Patients
Serving Danbury, New Milford, Norwalk, Ridgefield, Stamford, and throughout Fairfield County
Thank you for entrusting Advanced Specialty Care with your healthcare needs since 1976. We are committed to quality in our providers, staff, services and facilities. Our offices are conveniently located to provide care throughout the area. We have privileges at Nuvance Health Network, Ridgefield location and Danbury location, and at New Milford Hospital and Norwalk Hospital.
Practice Hours
Monday – Friday: 9:00 AM – 5:00 PM
Extended hours available for Allergy & Asthma. Call for information.
Saturday: Call For Availability
Appointments
To provide high quality and efficient care, we must work within an appointment schedule. The receptionist is available daily from 9:00 AM to 5:00 PM for scheduling. Please provide enough information about the nature of your problem so that we allow enough time for your visit.
We make every effort to honor all time commitments and do our best to see you at the time of your appointment. Occasionally, surgery or an emergency may cause an unexpected and unavoidable delay, so please bear with us.
Appointment Policies
If your appointment needs to be rescheduled or cancelled, please notify the office at least 24 hours in advance. Patients not demonstrating this consideration will be charged $25-$50 for each missed appointment and may not be allowed to reschedule appointments in the future.
Cell phone conversations are disturbing to others. Please turn off your cell phone while in our office.
Parents are responsible for the behavior of their children in this office. Please supervise your child’s quiet play.
FOR THE SAFETY OF OUR PATIENTS WITH FOOD ALLERGIES, PLEASE DO NOT BRING FOOD OR BEVERAGES (OTHER THAN WATER) INTO THE OFFICE.
Insurance and Payments
Our office participates with many – but not all – insurance plans. Please check below to see if your plan is one of them, and please bring your insurance card with you. We also accept Medicare assignment. For plans with which we participate, your obligation is to pay any applicable deductible and/or co-payment at the time of your visit. Late fees will apply on overdue balances.
- Aetna
- Anthem Blue Cross* (We do not accept plans purchased through the state health insurance exchange)
- Centivo
- CHAMPVA, Tricare, US Family Health, VA Administration
- Cigna
- Connecticare
- Emblem Health/Hip HMO “Prime” Network only
- GHI
- Great West*
- Harvard Pilgrim
- Humana
- Magnacare*
- Connecticut Medicaid *
- Medicare / Medicare Railroad
- Managed Medicare
- Multiplan/PHCS*
- MVP Cigna*
- Oxford
- The Empire Plan (NYSHIP)
- UMR
- United Health Care
- Workers Comp / MVA (CT ONLY)
*Participation differs depending on specific plan
If you are enrolled in an insurance plan with which we do not participate, fees are your responsibility and payment is due at the time of your visit. In such cases, our office has a financial relationship with you, not your insurer, and any insurance reimbursement will be made from your insurance company directly to you.
Referrals
If you’re in a plan that requires a referral, please bring the referral with you or have it sent to us by your PCP. It is your responsibility to obtain any referrals or pre-authorizations required by your plan. Please note that our checking that a referral has been made and that benefits have been “verified” does not assure that your policy is in force. If the policy is not in force, you are responsible for the charges.
We accept cash, check or MasterCard/Visa/Discover as method of payment. Please let us know if a financial hardship exists.
Doctor-Patient Relations
A relationship of mutual respect and understanding must exist among physician, staff and patient. We make a special effort to explain fully all aspects of your condition and treatment. Please ask for further information if any aspect is not clear to you or if you have any questions.
Likewise, if you have any suggestions or complaints regarding our services or fees, please tell us.
Emergency Calls
Please call (203) 830-4700 for emergencies anytime day or night.
During the day, you’ll be directed to the proper location. After office hours, the answering service will contact the on-call physician who will then respond to your call.
Billing
Please call (203) 830-4703 for questions pertaining to insurance or billing.